"We just wanted to say thanks for all the help in refinancing our house. Our experience with refinances in the past have been a hassle with filling out paperwork, having to drive to an inconvenient location to drop forms off, hassle with people changing rates once the paperwork is filled out, etc.
This has been one of the easiest, trouble-free transactions that we have experienced. It was truly a pleasant surprise to deal with you and your organization. No wonder you get so much business from word of mouth! I also wanted you to know that if it wasn't for your website I would have never found you. Your website was one of the easiest to navigate and gave me the information I needed to make the decision to choose your business over someone else.
It was a pleasure dealing with you and we will be another 'word of mouth' referral for anyone interested in refinancing their home. You guys are the 'shiznit'!"
Julia Ragasa & James McKenzie - Auburn, WA
(okay, we don't really know what "shiznit" means -- but we assume it's a GOOD thing!)
"One night while watching TV, a commercial came on for an online mortgage lending company promising the lowest payments possible. My wife and I had been thinking about buying a home and feared we wouldn't qualify because we were new to the area and hadn't been at our jobs for very long. We figured it was worth a shot, so we called. We did get pre-approved, but it was for a very small amount. We started looking for a home anyway. Each time we called to get payment quotes and the rate would change and the fees kept increasing. We mentioned in passing our dislike of lenders to our real estate agent and he recommended Nancy Tytler with Best Mortgage.
We are so glad he did. Not only was Nancy able to get us pre-approved, but she got us more money with better rates and lower monthly payments. Even though we were not ideal candidates for a mortgage, Nancy went out of her way to get us the best deal possible. Since this was our first home, we had many questions and Nancy was always more than willing to be of service. She even helped us go through our credit report when we discovered that some student loans were being reported multiple times.
Nancy was an absolute life saver during the home buying process and we can't imagine what it would have been like if we had used someone else. We HIGHLY recommend Nancy and Best Mortgage to anyone who is looking to finance their house. We will definitely call upon Nancy when it's time for us to refinance or buy a new home."
Jason & Michelle Boatwright - Covington, WA
"I felt like I could trust Best Mortgage. I felt that they were working for me as an advocate, not an adversary. They were true to their word every step of the way!"
Craig McCrone - Issaquah, WA
"I want to tell you about one of your sponsors, Best Mortgage. I listen to you daily and have heard you say Best Mortgage is the place to go. Well YOU ARE RIGHT! Nancy Tytler is the nicest, most knowledgeable mortgage broker I have ever worked with. I am buying a home in the Seattle area and her professionalism is unsurpassed! I have purchased 15 houses in 20 years and NEVER have I had better more professional service!! Did I mention I am a realtor who deals with a lot of mortgage company's
For me there is only one--BEST Mortgage."
Terry Rennhack to KIRO Radio 97.3 FM host Dori Monson
Very friendly office staff. Nancy made the experience easy and worked around my crazy schedule/hours. For a 'First Timer' it went great for us. I plan on referring my friends to Best Mortgage whenever the opportunity presents itself, just like my co-worker Tonya King did me."
Nicole & Jeff Tarrant - Lynnwood, WA
We had a subordination issue that was a major hassle, but Best Mortgage never gave up and a solution was found. Awesome! I liked the entire process working with Best Mortgage, their knowledge, courtesy and professionalism were the Best!"
Tonya & Darryl King - Bothell, WA
We liked the trust, professionalism and competence along with the patient question answering."
Stephen Rocke & Nichole DeMent - Seattle, WA
Great customer service. Speedy on-time closing. Very easy! NOT a 'pain' like we expected refinancing would be."
Zachary & Kelse Bourn- Woodinville, WA
We liked the integrity of Best Mortgage, the ease of the process and friendliness of all the staff. They made us feel important as a client."
Therese & Brett Condit - Camano Island, WA
I was pleased that there were no hidden fees. Everything was disclosed from the start."
Carl & Debbie Diorio - Roy, WA
This was the most pleasant experience in refinancig I've ever had. Nancy was so pleasant, as was the rest of the staff. They were very informative without being the least bit pushy for my business."
Steven & Synthia Carlisle - Bellevue, WA
We felt taken care of and that our best interest was always considered."
Willy & Jessica Chen - Bothell, WA
Because of the professionalism and honesty displayed by everyone I had contact with at Best Mortgage, I have a great deal of trust in them and I will refer anyone and everyone to Best Mortgage."
Steve & Judy Gildea - Sumner, WA
Straightforward talk, detailed costs up front, no B.S. Nice job. Thank you!"
Lyn & Cary Frates - Redmond, WA
This is the FIFTH time we've used Best Mortgage and it's been a good experience each time!"
Kurt & Royce Buff - Kenmore, WA
Very professional, knew what they were talking about and quick in getting us to the close."
Louis & Leeann Bradley - Everett, WA
The entire process was virtual [online & telephone] which was a first for us. All went extremely smoothly and the level of courtesy and professionalis was evident throughout the entire process. We will certainly refer our friends and family to Best Mortgage."
Richard & Teresa Lucero - Poulsbo, WA
Nancy kept ups informed about the loan process and returned our phone calls and emails promptly. I liked the way that Nancy was able to handle the entire loan process and not disrupt my business or personal time significantly. Also, the ability to sign the loan documents over the weekend was helpful."
Steven & Joanne Lentz - Seattle, WA
When I called a year-and-a-half ago, my financial situation was reviewed by Best Mortgage and I was told that refinancing was NOT in my best interest at that time. I can really appreciate an honest company like that. When I finally did refinance, I liked the honesty and service of Best Mortgage that keeps the best of all parties in mind."
Tim Barnard - Spanaway, WA
We liked the ability to do everything by phone and fax, and Nancy was always very helpful, knowledgeable and friendly."
James & Deana Carver - Renton, WA
We liked Nancy's willingness and desire to work 110% to help us reach our goals. We appreciated Nancy's personal attention and knowledge of the mortgage industry. Nancy was invaluable to us, many thanks for all your efforts!"
Mark & Helvi Winter - Kent, WA
Nancy was always looking out for our best interests. Nancy is like a friend. You never felt like she is trying to sell you something you don't need or want."
Mark & Tessa Encarnacion - Issaquah, WA
Best Mortgage was excellent. There was not much paperwork for the loan application process, and it was a quick and easy turn around."
John & Terri Wasley - Duvall, WA
Thank you for all you've done in securing our new mortgage. It was truly the most efficient, professional and courteous mortgage experience ever! We will highly recommend Best Mortgage to our friends, and that's always 'a very good thing.' Thanks so much!"
Dave & Leigh Mari - Snoqualmie, WA
Thank you four your excellent service! We are very pleased with the way you handled all of our questions and concerns. Your knowledge and expertise made the whole process hassle-free for us. As busy as you are, you always made sure that you returned our call the same day, that is very professional of you. You have demonstrated in many ways to us that you truly are the BEST Mortgage broker. We will be more than happy to recommend everyone to Best Mortgage in the future."
AJ Vu & Susan Amkhavong - Seattle, WA
Thank you so much for all your help! You have been very patient with all our questions. We are now enjoying our new home. There's still a lot of work to do, but we'll take it one step at a time. Thanks for your excellent service!"
Abner & Anna Atienz - Bellevue, WA
Nancy was so helpful with answers to any of our questions and always made herself available when we needed her. When you don't know about this home buying stuff, it's great to know there is a real expert like Nancy who is on your side and readily available."
Bruce Girton & Melanie Jackson - Issaquah, WA
We liked Nancy's personal service and responsiveness. She identified potential problems and resolved them quickly. Nancy got us an excellent mortgage rate and she was really terrific."
Gerald & Barbara Cashion - Union, WA
Nancy always took the time to answer my questions. I felt like I was her only customer, even though the office was busy. Everything was clearly stated. I had no hidden fees or questions about my loan after speaking with Nancy. I will most definitely refer anyone interested in buying a house to Nancy and Best Mortgage."
Tanya Douthett - Tukwila, WA
We liked Nancy's professionalism. She is knowledgeable, honest and very helpful. She answered questions that I wouldn't have thought to ask."
Rich & Sandy Ryden - Redmond, WA
The service was incredible. Nancy worked a MIRACLE in our situation!"
Lance & Wendy Manthey - Kennewick, WA
Nancy is a wonderful lady to deal with! Friendly and professional, knowledgeable and excellent communication! Buying and selling a house at the same time is a very stressful, difficult situation. But with the warm and friendly treatment we received, I felt our best interests were served at all times."
Erik & Patti Hendrix - Maple Valley, WA
Charles and I wanted to let you know how much we enjoyed working with you and your team at Best Mortgage on our recent mortgage transaction. You made the somewhat stressful process completely painless and very educational -- we feel very empowered after our positive experience! We liked the personalized service and extra effort to close our loan on time. We'd be happy to recommend you to our friends and family, and we hope to work with you again. By the way, we'd like to let you know that we spent the past week painting our new house. It was hard work, but we are so happy and excited to FINALLY be homeowners rather than perpetual renters. Thank you for helping us get into our first home! You are truly the BEST!"
Long-Chau Pho Tung & Charles Tung - Seattle, WA
You were amazing! I liked your absolute persistence in getting the task completed. You stayed faithful to the customer."
William P. Hust II - SeaTac, WA
I liked the ability to request a certain interest rate and then be contacted when that rate became available. Knowledgeable, personal service. Smooth process. Nancy was able to get us approved for a larger loan amount up front, so that we had to bring less cash to the closing table when we purchased our home. Nancy also referred us to a good escrow company that was conveniently located so that we didn't have to go out of our way to sign the closing papers."
Robin Lazar - Seattle, WA
I liked the nice mix of ease (online loan application) and personal service. I felt like I was treated honestly during the process."
Keith & Stephanie James - Bothell, WA
You were very responsive, flexible and showed me lots of options. You went the 'extra mile' for me even though the two big problems that delayed the loan were totally outside of your control. Thank you."
Kathleen Wilhelm - Renton, WA
I liked your impressive level of commitment to customer satisfaction. From start to finish I felt like I had a team working overtime to get me the best possible deal, and a local business always beats a remote, disconnected service any time. I am unreserved in my praise and recommendations."
Del Riker - Bothell, WA
I liked Nancy's level of customer service. I trust Nancy implicitly."
Tracy Miller - Brier, WA
We like the comfort level of dealing with someone we know and trust. Best Mortgage truly has great people filled with honesty, integrity and knowledge. They want what's best for you and provide a hassle-free, no-pressure environment. I highly recommend their services."
Kasper & Holly Kautzman - Sumner, WA
Nancy always responded quickly to all of my questions and she appeared to be very knowledgeable about current market interest rate trends. I will refer my friends and co-workers to Best Mortgage because of the professional, courteous service in the face of many challenges."
Pamela Taylor - Seattle, WA
It was all handled very efficiently over the phone! That's GREAT when we have the little guys running around. We will refer our friends and co-workers to Best Mortgage because of the ease of the process, low fees and everything was very straightforward."
James & Karen Hatch - Seattle, WA
Excellent website. Nancy answered all my calls and questions in a timely manner and she was very knowledgeable. Nancy is very easy to work with. She only asked for the minimal amount of paperwork on our end and made it very easy on us."
Deborah & Thomas Marr - Arlington, WA
We liked the good rates, quick loan processing and not having to send you large quantities of financial information. Everyone we talked to knew what they were talking about -- no runarounds -- very pleasant to deal with, fast and efficient."
Jud & Teri Scovill - Seattle, WA
Everything was handled quickly and easily -- mostly over the computer, phone or through the mail. It was so easy and everything happened as we were told. There were no surprises and it closed earlier than we thought it would."
Barbara McElvain - Bothell, WA
My loan closed on time with no headaches, all documents were prepared accurately so we only had to look at them once. My experience with Nancy will make me refer her to my friends because she is ethical, knowledgeable and knows how to close a loan on time!"
Tandy Ray & Matthew DiMeo - Renton, WA
I liked the personal experience throughout the whole loan process. I enjoyed the excellent service and personal attention. My only regret is that I did not get to meet Nancy face-to-face because we did our loan via the Internet."
Heather Pieraldi - Seattle, WA
I had to do very little. I like borrowing like this. The process was nearly painless. I liked the ease and simplicity of the process, and obvious knowledge of the subject matter and keeping communications open."
Christine Currie - Seattle, WA
Great rates, service and responsiveness. Nancy also helped me calculate the best type of loan for my particular needs. I will refer Best Mortgage to anyone and everyone."
Bill Anschell - Shoreline, WA
I know this was a very busy time with everyone refinancing and I appreciate that you got everything done in a timely manner. This is our second refi with Best Mortgage and both times it went smoothly and quickly."
Doree Armstrong - Seattle, WA
What did I like best? No paperwork! A completely painless process. I have already referred other people to Best Mortgage."
Ken Pohl - Sammamish, WA
I really appreciated Nancy's patience and assistance. She always returned my phone calls. Thanks again for your assistance!"
Jeannine Gilmartin - Seattle, WA
I liked the low pressure approach, with the opportunity for the full discussion of all options, their pros and cons, in an atmosphere of information sharing."
Neil Waddington - Bothell, WA
Your service was excellent. I appreciated the amount of time you were willing to spend with me."
Kathy Feather - Kent, WA
Good rates, good loan programs, friendly service, easy closing. Would not hesitate to recommend to anyone."
Jon & Sandra Buchholz - Auburn, WA
I liked Nancy's style -- calm, kind, problem solver -- when I was NOT feeling those things. She was a good balance."
Sharon Coffey - Sammamish, WA
You had competitive rates and No Hidden Fees. Best Mortgage made the process simple, courteous and professional. I was able to close within 30 days when Washington Mutual said it would take 90 days."
Abe Taha - Bothell, WA
Nancy returned my calls promptly. Great service and knowledge of loan programs."
John Osborne - Seattle, WA
Nancy is very professional well organized and we were well pleased with her service."
David and Judy Kirk - Shoreline, WA
BestMortgage.com went online in 1995 as one of the very first mortgage company websites in the entire country. From the very beginning, our company philosophy has been providing "HONEST Advice You Can TRUST!"® In fact, that phrase is a federally registered trademark of Best Mortgage Inc.